Integrated Solutions - How to contact us for Technical Support

Supported Product lines

  • Software Products
    • Enterprise Software – Latitude, Horizon & Meridian
    • Traffic Software - FLUX, Acyclica
    • Cameleon
  • Hardware Products 
    • Visible Security  - Ariel, Quasar, IOI products
    • Thermal Security - DM-Series, DX-Series, FH-Series, F-Series, FB-Series, FC-Series, PT-Series, R-Series, A310 PT
    • Traffic - TrafiBot, TrafiOne, TrafiSense, ITS Series AID devices
    • USS - Servers, Edge servers and Clients

 

Looking for tech support on your choice of product?

Best way to reach Tech support is to  Ask a Question by selecting your FLIR product
If you are not registered yet, the same link gives you the option to register with your email address.
 
For more details on how to register and create your own support tickets online, download the attached document below.

 

Requesting for Service / Repairs?

To request a RMA for camera repair or calibration, please use our Contact Service page (login required) and follow the onscreen instructions. Once submitted an automatic ticket will be issued and a service representative will contact you regarding your request.

You can use the Contact Service page to request a new RMA and ask for updates on an existing one.

 

Integrated Solutions - Technical Support Phone numbers 

 
North America (+1) 800-254-0632
UK / EMEA  (+44) 203 747 6768
Central & Latin America (+52) 55 4777 2227
Australia (+61) 3 9008 4334
New Zealand (+64) 9 282 9814
Singapore (+65) 800 388 35 777
India (+91) +000 800 100 8935
China (+852) 3008 1658
Japan (+81) 350 501454
 
Additional phone numbers for Thermal Fixed Mount cameras and other FLIR products can be found HERE

Can't find your FLIR product listed above?

No problem, our technical support specialists can take down what you need and have the appropriate product specialist contact you.

Or, you can Ask a Question selecting your FLIR product, so that the ticket is routed to one of our product experts.  

 


Unable to call one of our phone numbers?

You can Ask a Question leaving your contact information and we will be glad to give you a call back.


 

Details  

Print

« Go Back to Search Results

The FLIR Advantage